/* Links
   ========================================================================== */

/**
 * Remove the gray background color from active links in IE 10.
 */

 /*
#virtual-assistant a {
  background-color: transparent;
}
*/

/**
 * Improve readability of focused elements when they are also in an
 * active/hover state.
 */

#virtual-assistant a:active,
#virtual-assistant a:hover {
  outline: 0;
}

/* Text-level semantics
   ========================================================================== */

/**
 * Address style set to `bolder` in Firefox 4+, Safari, and Chrome.
 */

#virtual-assistant b,
#virtual-assistant strong {
  font-weight: bold;
}

/**
 * Address variable `h1` font-size and margin within `section` and `article`
 * contexts in Firefox 4+, Safari, and Chrome.
 */

#virtual-assistant h1 {
  font-size: 2em;
  margin: 0.67em 0;
}

/* Embedded content
   ========================================================================== */

/**
 * Remove border when inside `a` element in IE 8/9/10.
 */

#virtual-assistant img {
  border: 0;
}

/**
 * Correct overflow not hidden in IE 9/10/11.
 */

#virtual-assistant svg:not(:root) {
  overflow: hidden;
}

/* Forms
   ========================================================================== */

/**
 * Known limitation: by default, Chrome and Safari on OS X allow very limited
 * styling of `select`, unless a `border` property is set.
 */

/**
 * 1. Correct color not being inherited.
 *    Known issue: affects color of disabled elements.
 * 2. Correct font properties not being inherited.
 * 3. Address margins set differently in Firefox 4+, Safari, and Chrome.
 */

#virtual-assistant button,
#virtual-assistant input,
#virtual-assistant optgroup,
#virtual-assistant select,
#virtual-assistant textarea {
  color: inherit; /* 1 */
  font: inherit; /* 2 */
  margin: 0; /* 3 */
}

/**
 * Address `overflow` set to `hidden` in IE 8/9/10/11.
 */

#virtual-assistant button {
  overflow: visible;
}

/**
 * Address inconsistent `text-transform` inheritance for `button` and `select`.
 * All other form control elements do not inherit `text-transform` values.
 * Correct `button` style inheritance in Firefox, IE 8/9/10/11, and Opera.
 * Correct `select` style inheritance in Firefox.
 */

#virtual-assistant button,
#virtual-assistant select {
  text-transform: none;
}

/**
 * 1. Avoid the WebKit bug in Android 4.0.* where (2) destroys native `audio`
 *    and `video` controls.
 * 2. Correct inability to style clickable `input` types in iOS.
 * 3. Improve usability and consistency of cursor style between image-type
 *    `input` and others.
 */

#virtual-assistant button,
#virtual-assistant html input[type="button"], /* 1 */
#virtual-assistant input[type="reset"],
#virtual-assistant input[type="submit"] {
  -webkit-appearance: button; /* 2 */
  cursor: pointer; /* 3 */
}

/**
 * Re-set default cursor for disabled elements.
 */

#virtual-assistant button[disabled],
#virtual-assistant html input[disabled] {
  cursor: default;
}

/**
 * Remove inner padding and border in Firefox 4+.
 */

#virtual-assistant button::-moz-focus-inner,
#virtual-assistant input::-moz-focus-inner {
  border: 0;
  padding: 0;
}

/**
 * Address Firefox 4+ setting `line-height` on `input` using `!important` in
 * the UA stylesheet.
 */

#virtual-assistant input {
  line-height: normal;
}

/**
 * It's recommended that you don't attempt to style these elements.
 * Firefox's implementation doesn't respect box-sizing, padding, or width.
 *
 * 1. Address box sizing set to `content-box` in IE 8/9/10.
 * 2. Remove excess padding in IE 8/9/10.
 */

#virtual-assistant input[type="checkbox"],
#virtual-assistant input[type="radio"] {
  box-sizing: border-box; /* 1 */
  padding: 0; /* 2 */
}

/**
 * Fix the cursor style for Chrome's increment/decrement buttons. For certain
 * `font-size` values of the `input`, it causes the cursor style of the
 * decrement button to change from `default` to `text`.
 */

#virtual-assistant input[type="number"]::-webkit-inner-spin-button,
#virtual-assistant input[type="number"]::-webkit-outer-spin-button {
  height: auto;
}

/**
 * 1. Address `appearance` set to `searchfield` in Safari and Chrome.
 * 2. Address `box-sizing` set to `border-box` in Safari and Chrome.
 */

#virtual-assistant input[type="search"] {
  -webkit-appearance: textfield; /* 1 */
  box-sizing: content-box; /* 2 */
}

/**
 * Remove inner padding and search cancel button in Safari and Chrome on OS X.
 * Safari (but not Chrome) clips the cancel button when the search input has
 * padding (and `textfield` appearance).
 */

#virtual-assistant input[type="search"]::-webkit-search-cancel-button,
#virtual-assistant input[type="search"]::-webkit-search-decoration {
  -webkit-appearance: none;
}

/**
 * Remove default vertical scrollbar in IE 8/9/10/11.
 */

#virtual-assistant textarea {
  overflow: auto;
}

/*
 * Remove text-shadow in selection highlight:
 * https://twitter.com/miketaylr/status/12228805301
 *
 * These selection rule sets have to be separate.
 * Customize the background color to match your design.
 */

#virtual-assistant ::-moz-selection {
    background: #b3d4fc;
    text-shadow: none;
}

#virtual-assistant ::selection {
    background: #b3d4fc;
    text-shadow: none;
}

#virtual-assistant textarea {
    resize: vertical;
}

#virtual-assistant textarea:focus, #virtual-assistant input:focus{
    outline: none;
}

#virtual-assistant * {
    box-sizing: border-box !important;
	font-family: HelveticaNeue, Helvetica, Arial, sans-serif;
	-ms-text-size-adjust: 100%; /* 2 */
	-webkit-text-size-adjust: 100%; /* 2 */
}

#virtual-assistant {
	opacity: 0;
    z-index: 1000;
    position: fixed;
	font-size: 16px;
	/*transition: opacity 0.3s 0.3s, transform 0.3s;*/
	/*transition: opacity 0s 1s;*/
	transition: transform 0.3s;
	margin: auto;
}

#virtual-assistant:focus {
	outline: none;
}

#virtual-assistant.va-fade {
	animation: vafade 3s;
    opacity: 1;
	/*animation-delay: 1s;*/
}

@keyframes vafade {
    from {opacity: 0}
    to {opacity: 1}
}

/*
#virtual-assistant:not(:empty) {
	opacity: 1;
}
*/

#virtual-assistant .va-trigger:hover {
	cursor: pointer;
}

#virtual-assistant .va-wrap {
    width: 500px;
	z-index: 20;
	position: relative;
	height: 670px;
	opacity: 0;
	transition: all 0.4s;
	background: #fff;
	box-shadow: 0px 0px 15px 0px rgba(0,0,0,0.25);
    border-top-left-radius: 15px;
    border-bottom-left-radius: 15px;
}

#virtual-assistant.va-active .va-wrap {
	opacity: 1;
}

#virtual-assistant .va-wrap.lcbutton {
	height: 560px;
}

#virtual-assistant .va-header-wrap {
	width: 100%;
    top: 0;
    z-index: 1000;
    background: #007ab2;
    border-radius: 15px 0 0 0;
}

#virtual-assistant .va-header {
	padding: 10px 10px 10px 10px;
	position: relative;
	/*height: 100px;*/
}

#virtual-assistant .va-header h3 {
    display: inline-block;
    margin: 0 0 0 10px;
    padding: 0;
    font-weight: 100;
    font-size: 1.5625em;
    line-height: 43px;
	color: #fff;
	font-family: "FSMe Bold", HelveticaNeue, Helvetica, Arial, sans-serif;
}

#virtual-assistant .va-logo {
    display: block;
    text-decoration: none;
    text-indent: -9999px;
	background-repeat: no-repeat;
	background-image: url('../images/spritev2.png');
	background-position: 0 0;
	background-size: 200px 200px;
	width: 174px;
	height: 26px;
	top: 5px;
	position: relative;
}

#virtual-assistant .va-close {
    position: absolute;
    right: 20px;
    top: 0;
    bottom: 0;
    margin: auto;
    display: block;
    width: 26px;
    height: 26px;
}

#virtual-assistant .va-close img {
	width: 26px;
    pointer-events: auto;
    height: 26px;
    margin: auto;
}

/*
 -------------------------------------------
 VA input
 -------------------------------------------
 */
 #virtual-assistant .va-inp {
	margin: 0 10px 0 10px;
    position: absolute;
    bottom: 70px;
    left: 0;
    right: 0;
}

#virtual-assistant.disable_va_user_input .va-inp{
	opacity:0.6;
	filter: grayscale(60%);
	pointer-events:none
}

#virtual-assistant.disable_va_user_input .va-inp-in{
	background: #f1f2f4
}

#virtual-assistant .va-inp-in {
	width: 100%;
    position: relative;
    height: 50px;
    background: #ffffff;
    border-radius: 7px;
    box-shadow: inset 0px 0px 0px 4px #f1f2f4;
}

#virtual-assistant .va-inp-in:focus {
	background: #fafafa;
}

#virtual-assistant .va-inp.lcbutton {
	bottom: 103px;
}

#virtual-assistant .va-txt-pod {
    margin-right: 70px;
    margin-left: 15px;
}

#virtual-assistant .va-inp-txt {
    width: 100%;
    border: none;
    line-height: 50px;
    background: none;
    height: 50px;
    outline: none;
    color: #333333;
    box-shadow: none;
}

#virtual-assistant .va-btn-pod {
    position: absolute;
    right: 0;
    top: 0;
	width: 80px;
}

#virtual-assistant .va-inp-btn {
	display: inline-block;
    width: 80px;
    height: 50px;
    background: #007ab2;
    color: #ffffff;
    border-radius: 0 7px 7px 0;
    text-align: center;
    text-decoration: none;
    line-height: 38px;
    transition: all 0.5s;
    border: none;
	font-size: 1.125em;
	font-family: "FSMe Bold", HelveticaNeue, Helvetica, Arial, sans-serif;
	margin: 0;
	padding: 0;
}

#virtual-assistant .va-inp-btn:hover {
	background: #141760;
}

/*
 -------------------------------------------
 END VA input
 -------------------------------------------
 */


 #virtual-assistant .va-ans-ics {
    border-top: 1px solid #eeebdb;
	margin-top: 20px
}

#virtual-assistant .va-ics-head {
    color: #333333;
    font-size: 1.125em;
    margin-top: 20px;
	margin-bottom: 10px;
}

#virtual-assistant .va-ans-ics ul {
	list-style: none;
}

#virtual-assistant .va-ans-ics ul li {
	float: left;
}

#virtual-assistant .va-ans-ics ul li a {
    padding: 8px 0;
    margin-right: 10px;
    border-radius: 5px;
    background: #faa200;
    color: #ffffff !important;
	display: inline-block;
	width: 60px;
	text-align: center;
	font-weight: bold;
	text-decoration: none;
}

#virtual-assistant .va-dtree-opt, #virtual-assistant .va-dtree-back, #virtual-assistant .va-cta-link {
	display: block;
    background: #cccccc;
    color: #ffffff !important;
    border-radius: 7px;
    text-align: center;
    text-decoration: none;
    line-height: 28px;
    transition: all 0.5s;
    border: none;
    margin: 0 0 15px 0;
    padding: 5px 15px;
    min-width: 140px;
    cursor:default;
}

#virtual-assistant .va-ans-node:last-child .va-dtree-opt:hover, #virtual-assistant .va-ans-node:last-child .va-dtree-back:hover {
	background: #85004F !important;
	cursor:pointer;
}

#virtual-assistant .va-dtree-opt[data-connector-id="354"], #virtual-assistant .va-dtree-opt[data-connector-id="345"], #virtual-assistant .va-dtree-opt[data-connector-id="355"], #virtual-assistant .va-dtree-opt[data-connector-id="356"] {
	display: inline-block;
	width: 100px;
	margin: 0 20px 0 0 !important;
}

#virtual-assistant .va-ans-node:last-child .va-dtree a, #virtual-assistant .va-cta-link {
	background: #d91c90;
}

#virtual-assistant .va-related {
    background: #ffffff;
    position: absolute;
    bottom: 10px;
    margin: 0 10px 0 10px;
    left: 0;
    right: 0;
    top: calc(100% - 60px);
	transition: all 0.3s;
}

#virtual-assistant .va-related.va-nav-open {
	top: 63px;
}

#virtual-assistant .va-related-head {
    padding: 0 30px;
	background: #D8F1FB;
	height: 50px;
	line-height: 50px;
	color: #003453;
	border: none;
	position: relative;
	width: 100%;
	border-radius: 7px;
	font-size: 1.125em;
	transition: background 0.5s;
}


#virtual-assistant .va-related-head:hover,
#virtual-assistant .va-related-head:focus {
	background: #bae6f8
}


#virtual-assistant .va-related-head:after {
    border-style: solid;
    border-width: 4px 4px 0 0;
    content: '';
    display: block;
    height: 8px;
    right: 25px;
    position: absolute;
    width: 8px;
    top: 3px;
	bottom: 0;
	margin: auto;
    transform: rotate(-45deg);
    color: #d91c90;
	transition: rotate 1s;
}

#virtual-assistant .va-related-head.va-active:after {
    transform: rotate(135deg);
	bottom: 3px;
	top: 0;
}

#virtual-assistant .va-related-pod {
	position: absolute;
    top: 50px;
    bottom: 0;
    width: 100%;
	overflow: hidden;
}

#virtual-assistant .va-related-nav {
    padding: 15px 15px 15px 15px;
	height: 95px;
}

#virtual-assistant .va-breadcrumbs {
    font-size: .9375em;
}

#virtual-assistant .va-breadcrumbs a {
    color: #006ea1;
    position: relative;
    padding-right: 15px;
	margin-right: 10px;
}

#virtual-assistant .va-breadcrumbs a:hover {
	color: #141760;
}

#virtual-assistant .va-breadcrumbs a, #virtual-assistant .va-breadcrumbs span {
    display: block;
    float: left;
}

#virtual-assistant .va-breadcrumbs a:after {
	border-style: solid;
    border-width: 2px 2px 0 0;
    content: '';
    display: block;
    height: 6px;
    right: 0;
    position: absolute;
    width: 6px;
    top: 5px;
    transform: rotate(45deg);
    color: #007ab2;
}

#virtual-assistant .va-dropdown {
	width: 100%;
    border: 1px solid #ddd;
    overflow-x: hidden;
    position: relative;
    z-index: 1;
    height: 40px;
	line-height: 40px;
    margin-top: 10px;
    overflow: hidden;
    background: #ffffff;
	border-radius: 5px;
}

#virtual-assistant .va-dropdown:before {
    border-style: solid;
    border-width: 3px 3px 0 0;
    content: '';
    display: block;
    height: 6px;
    right: 15px;
    position: absolute;
    width: 6px;
    top: 0;
	bottom: 3px;
	margin: auto;
    transform: rotate(135deg);
    color: #666666;
}

#virtual-assistant .va-dropdown select {
    -moz-appearance: none;
    background: none;
    border: 0 none;
    color: #666666;
    font-size: .9375em;
    font-weight: normal;
    margin: 0;
    overflow: hidden;
    padding-left: 15px;
    height: 40px;
    position: relative;
    width: 100%;
    z-index: 1;
    -webkit-appearance: none;
    -moz-appearance: none;
    text-indent: 1px;
    text-overflow: '';
    line-height: 40px;
    padding: 0 35px 0 10px;
}

/*
#virtual-assistant .va-dropdown select:focus {
	outline: none;
}
*/

#virtual-assistant select::-ms-expand {
    display: none;
}

#virtual-assistant .va-faqs {
	padding: 15px 15px 0 15px;
    overflow: auto;
    position: absolute;
    top: 95px;
    bottom: 0;
	width: 100%;
}

#virtual-assistant .va-faqs ul {
    list-style: none;
    margin: 0;
    padding: 0;
}

#virtual-assistant .va-faqs ul li {
    margin-bottom: 15px;
}

#virtual-assistant .va-faqs ul li a {
    color: #006ea1;
	font-size: 1.125em;
}

#virtual-assistant .va-faqs ul li a:hover {
	color: #141760;
}

#virtual-assistant .va-body {
	background: #ffffff;
    position: absolute;
    top: 63px;
    bottom: 120px; /* 110px + 2px for the separator border*/
    right: 10px;
    left: 10px;
}

#virtual-assistant .va-body.lcbutton {
	bottom: 156px;
}

#virtual-assistant .va-content {
	overflow: auto;
    position: absolute;
    top: 0;
    bottom: 0;
	width: 100%;
}

#virtual-assistant .va-qst-wrap {
    padding: 15px;
}

#virtual-assistant .va-ans-wrap {
	padding: 15px 15px 15px 15px;
}

#virtual-assistant .va-qst-node, #virtual-assistant .va-ans-node {
    position: relative;
    padding: 10px;
	/*
    transition: opacity 150ms, top .3s;
    opacity: 0;
    top: 1em;
	*/
}

#virtual-assistant .va-qst-node {
	text-align: right;
	transition-delay: 0.2s;
	margin-left: 10%;
}
















#virtual-assistant .va-ans-node {
    text-align: left;
	margin-right: 10%;
	transform: translateY(40px);
	opacity: 0;
}

#virtual-assistant .va-is-active {
    animation-timing-function: ease-in-out;
    animation: vaanswerfade .3s;
	transform: translateY(0);
	opacity: 1;
	
}

@keyframes vaanswerfade {
	from {
		transform: translateY(40px);
		opacity: 0;
	}

	to {
		transform: translateY(0);
		opacity: 1;
	}
}
















#virtual-assistant .va-qst, #virtual-assistant .va-ans  {
	line-height: 140%;
	color: #545454;
	display: inline-block;
    padding: 15px;
	position: relative;
	border-radius: 10px;
	font-size: 1.125em;
}

#virtual-assistant .va-qst {
	text-align: left;
	background: #D8EDFD;
	margin: 0 15px 0 0;
}

/*
#virtual-assistant .va-qst::before {
    content: '';
    display: block;
    position: absolute;
    right: -10px;
    top: 0;
    bottom: 0;
    width: 0;
    height: 0;
    border-style: solid;
    border-width: 10px 0 10px 10px;
    border-color: transparent #D8EDFD transparent;
    margin: auto;
}
*/

#virtual-assistant .va-dtree-node .va-ans {
	background: none;
    padding: 0;
}

#virtual-assistant .va-ans {
	background: #F1F2F4;
	margin: 0 0 0 15px;
}

/*
#virtual-assistant .va-ans::before {
    content: '';
    display: block;
    position: absolute;
    left: -10px;
    top: 0;
    bottom: 0;
    width: 0;
    height: 0;
    border-style: solid;
    border-width: 10px 10px 10px 0;
    border-color: transparent #f1f1f1 transparent;
    margin: auto;
}
*/

#virtual-assistant .va-ans a {
	color: #006ea1;
}

#virtual-assistant .va-ans a:hover {
	color: #141760;
}

#virtual-assistant .va-ans ul {
	list-style: none;
	padding: 0;
}

#virtual-assistant .va-ans ul:not(.dtree) li {
	position: relative;
	padding-left: 15px;
}

#virtual-assistant .va-ans ul:not(.dtree) li:before {
    content: "";
    display:inline-block;
    width:5px;
    height:5px;
    position:absolute;
    left:3px;
    margin-top:10px;
    border-radius:50px;
    background: #666;
}

#virtual-assistant .va-ans ol li{
	margin: 0 0 0 20px
}

#virtual-assistant .va-ans .va-deep-faq li{
    margin-top:5px
}

#virtual-assistant .va-ans.youtube-embed-wrapper{
	width:100%;
	min-height:260px;
	padding:0;
}
#virtual-assistant .youtube-embed-wrapper .va-ans iframe{
	padding:15px
}

/*
 -------------------------------------------
 ICS modal dialog
 -------------------------------------------
 */
 
#virtual-assistant .va-ics ul {
	list-style: none;
	padding: 0;
	margin-top: 20px;
}

#virtual-assistant .va-ics ul li {
	margin-bottom: 20px;
}

#virtual-assistant .va-ics ul input:hover, #virtual-assistant .va-ics ul label:hover {
	cursor: pointer;
}

/*
#virtual-assistant .va-ics h3 {
	color: #333333;
    font-size: 1.25em;
    font-weight: normal;
    margin: 10px 0 10px 0;
    padding: 0 30px 0 0;
}
*/

#virtual-assistant .va-ics .va-radio {
    margin: 15px 0 0 20px;
}

#virtual-assistant .va-ics .va-radio label {
    color: #4c4c4c;
    width: 100%;
	font-size: .875em;
}

#virtual-assistant .va-ics input[type="radio"] {
    margin: 0 10px 0 0;
    width: auto !important;
	-webkit-appearance: radio !important;
    -moz-appearance:radio !important;
}

#virtual-assistant .label {
	font-size: .9375em;
    font-weight: normal !important;
}

#virtual-assistant .va-ics .va-input-other-reason {
    border: 1px solid #eaeaea;
    color: #333333;
    height: 100px !important;
    line-height: 130%;
    padding: 3%;
    resize: none;
    width: 100% !important;
	margin: 10px 0 0 0;
}

#virtual-assistant .va-ics .va-other-reason-count {
    font-size: 0.75em;
	text-align: right;
}

/*
#virtual-assistant .va-ics .va-ics-close {
    position: absolute;
    right: 10px;
    top: 10px;
    width: 18px;
    height: 18px;
	text-indent: -9999px;
}

#virtual-assistant .va-ics .va-ics-close:after, #virtual-assistant .va-ics .va-ics-close:before {
    position: absolute;
    left: 7px;
    content: ' ';
    height: 18px;
    width: 4px;
    background: #333333;
}

#virtual-assistant .va-ics .va-ics-close:before {
    transform: rotate(45deg);
}

#virtual-assistant .va-ics .va-ics-close:after {
    transform: rotate(-45deg);
}

#virtual-assistant .va-ics .va-ics-close:after:hover, #virtual-assistant .va-ics .va-ics-close:before:hover {
	background: #007ab2 !important;
}
*/

#virtual-assistant .va-ics .va-btn-ics {
	display: block;
    width: 100px;
    height: 38px;
    background: #007ab2;
    color: #ffffff;
    border-radius: 5px;
    text-align: center;
    text-decoration: none;
    line-height: 38px;
    transition: all 0.5s;
    border: none;
    margin: 20px auto;
}

#virtual-assistant .va-ics .va-btn-ics:hover {
	background: #141760;
}

/*
 -------------------------------------------
 END ICS modal dialog
 -------------------------------------------
 */

/*
 -------------------------------------------
 Autocomplete
 -------------------------------------------
 */
#virtual-assistant .va-autocomplete {
	position: absolute;
	z-index: 901;
	background: #ffffff;
	/*
	border-left: 1px solid #eeebdb;
	border-right: 1px solid #eeebdb;
	*/
	border-bottom: 1px solid #eeebdb;
	display: none;
	border-radius: 4px;
	width: 100%;
}

#virtual-assistant .va-autocomplete ul {
	margin: 0;
	padding: 0;
	list-style: none;
	background: #ffffff;
}

#virtual-assistant .va-autocomplete ul li a {
	display: block;
	text-decoration: none;
	color: #333333;
	border-top: 1px solid #eeebdb;
	padding: 15px 15px;
}

#virtual-assistant .va-autocomplete ul li a:hover {
	background: #f5f3e9;
}

#virtual-assistant .va-autocomplete .va-autocomplete-selected {
	background: #f5f3e9;
}
/*
 -------------------------------------------
 END Autocomplete
 -------------------------------------------
 */

/*
 -------------------------------------------
 Ajax animation
 -------------------------------------------
 */
.va-loading {
    bottom: 0;
    height: 19px;
    left: 0;
    margin: auto;
    position: absolute;
    right: 0;
    top: 0;
    width: 19px;
    z-index: 9009;
}

.va-cssload-square {
	margin: auto;
	width: 19px;
	height: 19px;
	transform: rotate(-45deg);
		-o-transform: rotate(-45deg);
		-ms-transform: rotate(-45deg);
		-webkit-transform: rotate(-45deg);
		-moz-transform: rotate(-45deg);
}

.va-cssload-square-part {
	position: absolute;
	width: 19px;
	height: 19px;
	z-index: 1;
	animation: cssload-part-anim 0.92s cubic-bezier(0.445, 0.05, 0.55, 0.95) infinite alternate;
		-o-animation: cssload-part-anim 0.92s cubic-bezier(0.445, 0.05, 0.55, 0.95) infinite alternate;
		-ms-animation: cssload-part-anim 0.92s cubic-bezier(0.445, 0.05, 0.55, 0.95) infinite alternate;
		-webkit-animation: cssload-part-anim 0.92s cubic-bezier(0.445, 0.05, 0.55, 0.95) infinite alternate;
		-moz-animation: cssload-part-anim 0.92s cubic-bezier(0.445, 0.05, 0.55, 0.95) infinite alternate;
}

.va-cssload-square-color1 {
	background: #d91c90;
	right: 0;
	bottom: 0;
	animation-direction: alternate-reverse;
		-o-animation-direction: alternate-reverse;
		-ms-animation-direction: alternate-reverse;
		-webkit-animation-direction: alternate-reverse;
		-moz-animation-direction: alternate-reverse;
}

.va-cssload-square-color2 {
	background: #007ab2;
	left: 0;
	top: 0;
}

.va-cssload-square-blend {
	background: #f1f1f1;
	position: absolute;
	top: 0;
	left: 0;
	bottom: 0;
	right: 0;
	z-index: 2;
	animation: blend-anim 0.92s ease-in infinite;
		-o-animation: blend-anim 0.92s ease-in infinite;
		-ms-animation: blend-anim 0.92s ease-in infinite;
		-webkit-animation: blend-anim 0.92s ease-in infinite;
		-moz-animation: blend-anim 0.92s ease-in infinite;
}

@keyframes blend-anim {
	0% {
		transform: scale(0.01, 0.01) rotateY(0);
		animation-timing-function: cubic-bezier(0.47, 0, 0.745, 0.715);
	}
	50% {
		transform: scale(1, 1) rotateY(0);
		animation-timing-function: cubic-bezier(0.39, 0.575, 0.565, 1);
	}
	100% {
		transform: scale(0.01, 0.01) rotateY(0);
	}
}

@-o-keyframes blend-anim {
	0% {
		-o-transform: scale(0.01, 0.01) rotateY(0);
		-o-animation-timing-function: cubic-bezier(0.47, 0, 0.745, 0.715);
	}
	50% {
		-o-transform: scale(1, 1) rotateY(0);
		-o-animation-timing-function: cubic-bezier(0.39, 0.575, 0.565, 1);
	}
	100% {
		-o-transform: scale(0.01, 0.01) rotateY(0);
	}
}

@-ms-keyframes blend-anim {
	0% {
		-ms-transform: scale(0.01, 0.01) rotateY(0);
		-ms-animation-timing-function: cubic-bezier(0.47, 0, 0.745, 0.715);
	}
	50% {
		-ms-transform: scale(1, 1) rotateY(0);
		-ms-animation-timing-function: cubic-bezier(0.39, 0.575, 0.565, 1);
	}
	100% {
		-ms-transform: scale(0.01, 0.01) rotateY(0);
	}
}

@-webkit-keyframes blend-anim {
	0% {
		-webkit-transform: scale(0.01, 0.01) rotateY(0);
		-webkit-animation-timing-function: cubic-bezier(0.47, 0, 0.745, 0.715);
	}
	50% {
		-webkit-transform: scale(1, 1) rotateY(0);
		-webkit-animation-timing-function: cubic-bezier(0.39, 0.575, 0.565, 1);
	}
	100% {
		-webkit-transform: scale(0.01, 0.01) rotateY(0);
	}
}

@-moz-keyframes blend-anim {
	0% {
		-moz-transform: scale(0.01, 0.01) rotateY(0);
		-moz-animation-timing-function: cubic-bezier(0.47, 0, 0.745, 0.715);
	}
	50% {
		-moz-transform: scale(1, 1) rotateY(0);
		-moz-animation-timing-function: cubic-bezier(0.39, 0.575, 0.565, 1);
	}
	100% {
		-moz-transform: scale(0.01, 0.01) rotateY(0);
	}
}

@keyframes cssload-part-anim {
	0% {
		transform: translate3d(-10px, -10px, 0);
	}
	100% {
		transform: translate3d(10px, 10px, 0);
	}
}

@-o-keyframes cssload-part-anim {
	0% {
		-o-transform: translate3d(-10px, -10px, 0);
	}
	100% {
		-o-transform: translate3d(10px, 10px, 0);
	}
}

@-ms-keyframes cssload-part-anim {
	0% {
		-ms-transform: translate3d(-10px, -10px, 0);
	}
	100% {
		-ms-transform: translate3d(10px, 10px, 0);
	}
}

@-webkit-keyframes cssload-part-anim {
	0% {
		-webkit-transform: translate3d(-10px, -10px, 0);
	}
	100% {
		-webkit-transform: translate3d(10px, 10px, 0);
	}
}

@-moz-keyframes cssload-part-anim {
	0% {
		-moz-transform: translate3d(-10px, -10px, 0);
	}
	100% {
		-moz-transform: translate3d(10px, 10px, 0);
	}
}
/*
 -------------------------------------------
 END Ajax animation
 -------------------------------------------
 */
 
 /*
 -------------------------------------------
 VA modal dialog
 -------------------------------------------
 */

#virtual-assistant .va-modal-shadow {
    top: 0;
    bottom: 0;
    left: 0;
    right: 0;
    margin: auto;
    background: #000000;
    opacity: 0.4;
    z-index: 200;
    position: absolute;
    border-top-left-radius: 15px;
    border-bottom-left-radius: 15px;
}

#virtual-assistant .va-modal-wrap {
    position: absolute;
    top: 20px;
    left: 20px;
    right: 20px;
    bottom: 20px;
    margin: auto;
    z-index: 210;
    -webkit-box-shadow: 0px 0px 15px 0px rgba(0, 0, 0, 0.5);
    -moz-box-shadow: 0px 0px 15px 0px rgba(0, 0, 0, 0.5);
    box-shadow: 0px 0px 15px 0px rgba(0, 0, 0, 0.5);
    background: #ffffff;
    padding: 20px;
    height: auto;
    border-radius: 5px;
    overflow: auto;
}

#virtual-assistant .va-modal-wrap.va-modal-autosize {
	top: 50%;
	transform: translateY(-50%);
	bottom: auto;
}

#virtual-assistant .va-modal .va-modal-close {
    position: absolute;
    right: 10px;
    top: 10px;
    width: 26px;
    height: 26px;
    text-indent: -9999px;
    background: url("../images/close_icon2.svg");
    background-repeat: no-repeat;
    background-position:center center;
}

#virtual-assistant .va-modal .va-modal-close img {
	width: 26px;
    pointer-events: auto;
    height: 26px;
    margin: auto;
}

#virtual-assistant .va-modal-title {
	font-size: 1.125em;
    font-weight: normal;
    margin: 10px 10px 20px 10px;
    text-align: center;
    padding: 0 10px 0 10px;
    font-family: "FSMe Bold", HelveticaNeue, Helvetica, Arial, sans-serif;
    color: #384C60;
}

#virtual-assistant .va-modal-input-field {
	position: relative;
	padding-top: 15px;
	margin: 0 10px 0 10px;
}

#virtual-assistant .va-modal-label {
	position: absolute;
	top: 0;
	display: block;
	left: 0;
	font-size: 16px;
}

#virtual-assistant .va-modal input[type="text"],
#virtual-assistant .va-modal input[type="email"],
#virtual-assistant .va-modal input[type="tel"] {
	width: 100%;
    padding: 15px 0 15px 0;
    border: none;
    margin: 0 0 30px 0;
    border-bottom: 1px solid #9e9e9e;
	transition: all 0.5s;
}

#virtual-assistant .va-modal input[type="text"]:focus {
	border-bottom: 1px solid #007ab2;
}

#virtual-assistant .va-modal-action-button {
	display: inline-block;
    width: 100%;
    height: 40px;
    background: #007ab2;
    color: #ffffff;
    border-radius: 3px;
    text-align: center;
    text-decoration: none;
    line-height: 40px;
	box-shadow: 0 2px 2px 0 rgba(0,0,0,0.14),0 1px 5px 0 rgba(0,0,0,0.12),0 3px 1px -2px rgba(0,0,0,0.2);
	transition: all 0.5s;
}

#virtual-assistant .va-modal-action-button:hover {
	background: #32a3d4;
}

#virtual-assistant .va-modal-2-col{
	padding: 0 10px 0 10px;
	float: left;
	width: 50%;
}

#virtual-assistant .va-modal-error {
	border-bottom: 1px solid #ff0000 !important;
}

/*
 -------------------------------------------
 END VA modal dialog
 -------------------------------------------
 */

#virtual-assistant.va-tmpl-corner .va-wrap {
	display: none;
    border-top-right-radius: 15px;
    border-bottom-right-radius: 15px;
}

#virtual-assistant.va-tmpl-corner.va-active .va-wrap {
	right: 20px;
    bottom: 20px;
    position: fixed;
	display: block;
	animation-timing-function: ease-in-out;
    animation: vawindowfade .6s;
	width: 400px;
	height: 560px;
}

@keyframes vawindowfade {
	from {
		transform: translateY(30px);
		opacity: 0;
		display: none;
	}

	to {
		transform: translateY(0);
		opacity: 1;
		display: block;
	}
}

#virtual-assistant.va-tmpl-corner.va-active .va-trigger-pod {
	display: none;
}

#virtual-assistant.va-tmpl-corner .va-trigger {
	width: 60px;
    height: 60px;
    background: #007ab2;
    z-index: 10;
    position: fixed;
    right: 20px;
    bottom: 20px;
    border-radius: 100%;
    box-shadow: 0px 5px 5px 0px rgba(0,0,0,0.2);
	text-indent: -9999px;
}

#virtual-assistant.va-tmpl-corner .va-trigger:before {
	content: '';
	display: block;
	position: absolute;
	left: 0;
	right: 0;
	bottom: 0;
	top: 0;
	margin: auto;
	width: 30px;
	height: 20px;
	padding: 0px;
	background: #fff;
	border-radius: 5px;
	text-indent: -9999px;
}

#virtual-assistant.va-tmpl-corner .va-trigger:after{
    content: '';
    position: absolute;
    border-style: solid;
    border-width: 5px 5px 0;
    border-color: #FFFFFF transparent;
    display: block;
    width: 0;
    z-index: 1;
    bottom: 15px;
    left: 21px;
}
 
#virtual-assistant.va-tmpl-sld {
	left: 100%;
	top: 50%;
	transform: translate(0, -50%);
}

#virtual-assistant.va-active.va-tmpl-sld {
	transform: translate(-100%, -50%);
}

#virtual-assistant.va-tmpl-sld .va-trigger-pod {
	background: #007ab2;
	position: absolute;
	left: 0px;
	top: 50%;
	margin: auto;
	z-index: 10;
	border-top-right-radius: 4px;
	border-top-left-radius: 4px;
	transform: rotate(-90deg) translate(-50%,-100%);
	transform-origin: top left;
	overflow:hidden;
}

#virtual-assistant .hide-va-trigger{
	display:none;
}

#virtual-assistant.va-tmpl-sld .va-trigger-pod:after {
	position: absolute;
	z-index: 20;
}

#virtual-assistant.va-tmpl-sld .va-trigger {
	color: #ffffff;
	font-size: 1.25em;
	z-index: 30;
	padding: 13px 29px 10px 29px;
	transition: background 0.5s;
}

#virtual-assistant.va-tmpl-sld .va-trigger:hover,
#virtual-assistant.va-tmpl-sld .va-trigger:focus{
    background:#141760
}


#virtual-assistant.va-tmpl-mod {
	bottom: -500px;
	left: 0;
	right: 0;
	margin: auto;
}

#virtual-assistant.va-tmpl-mod .va-trigger-pod {
	display: none;
}

#virtual-assistant.va-active.va-tmpl-mod {
	right: 0;
    top: 0;
    bottom: 0;
    left: 0;
    margin: auto;
	width: 500px;
	height: 500px;
}

#virtual-assistant.va-tmpl-mod .va-wrap {
    border-top-right-radius: 15px;
    border-bottom-right-radius: 15px;	
}

#virtual-assistant .va-show {
	display: block !important;
}

@media only screen and (max-width: 418px) {
	#virtual-assistant .va-header h3 {
		font-size: 1.25em;
	}
}

@media only screen and (min-width: 575px) and (max-height: 700px) and (min-height: 621px) {

	#virtual-assistant .va-wrap{
		height:610px;
	}

}

@media only screen and (max-width: 575px), only screen and (max-height: 620px) {
	#virtual-assistant {
		height: auto;
		right: -100%;
	}
	
	#virtual-assistant.va-active.va-tmpl-sld {
		transform: none;
		position: fixed;
		bottom: 10px;
		width: auto;
		left: 10px;
		right: 10px;
		margin: auto;
		top: 10px;
	}
	
	#virtual-assistant .va-wrap {
		position: absolute;
		width: 100%;
		top: 0;
		bottom: 0;
		height: auto;
		border-top-right-radius: 15px;
		border-bottom-right-radius: 15px;		
	}
	
	#virtual-assistant .va-header-wrap {
		border-radius: 15px 15px 0 0;
	}

	#virtual-assistant .va-dtree-opt, #virtual-assistant .va-dtree-back {
		height: auto;
		margin: 15px 0 0 0;
		/*display: block !important;*/
		width: auto !important;
	}
	
	#virtual-assistant.va-active .va-trigger-pod {
		display: none;
	}
	
	#virtual-assistant.va-active.va-tmpl-mod {
		width: auto;
		height: auto;
	}
	
	#virtual-assistant.va-tmpl-corner .va-trigger {
		right: 10px;
		bottom: 10px;		
	}
	
	#virtual-assistant.va-tmpl-corner.va-active .va-wrap {
		right: 10px;
		left: 10px;
		top: 10px;
		bottom: 10px;
		width: auto;
		height: auto;	
	}
	
	#virtual-assistant .va-dtree-opt[data-connector-id="354"], #virtual-assistant .va-dtree-opt[data-connector-id="345"], #virtual-assistant .va-dtree-opt[data-connector-id="355"], #virtual-assistant .va-dtree-opt[data-connector-id="356"] {
		margin: 0 10px 10px 0 !important;
	
	}
	
}

/* ==========================================================================
   Helper classes
   ========================================================================== */

/*
 * Clearfix: contain floats
 *
 * For modern browsers
 * 1. The space content is one way to avoid an Opera bug when the
 *    `contenteditable` attribute is included anywhere else in the document.
 *    Otherwise it causes space to appear at the top and bottom of elements
 *    that receive the `clearfix` class.
 * 2. The use of `table` rather than `block` is only necessary if using
 *    `:before` to contain the top-margins of child elements.
 */

#virtual-assistant .clearfix:before, #virtual-assistant .clearfix:after {
    content: " "; /* 1 */
    display: table; /* 2 */
}

#virtual-assistant .clearfix:after {
    clear: both;
}

/*
 -------------------------------------------
 Live Chat
 -------------------------------------------
 */

#virtual-assistant .va-lc-quit {
	position: fixed;
    right: 20px;
    top: 60px;
    padding: 5px;
    background: #DD0B00;
    color: #ffffff;
    text-decoration: none;
    font-size: .75em;
    border-radius: 3px;
    font-weight: bold;
	box-shadow: 0 2px 2px 0 rgba(0,0,0,0.14),0 1px 5px 0 rgba(0,0,0,0.12),0 3px 1px -2px rgba(0,0,0,0.2);
	transition: all 0.5s;
	z-index: 20;
	border: none;
}

#virtual-assistant .va-lc-quit:hover {
	background: #F30A00;
	cursor: pointer;
}

#virtual-assistant .va-lc-content {
	overflow: auto;
    position: absolute;
    top: 0;
    bottom: 0;
	width: 100%;
}

#virtual-assistant .va-lc-msg-wrap-user, #virtual-assistant .va-lc-msg-wrap-agent {
	position: relative;
    padding: 10px;
    transition: opacity 150ms, top .3s;
    opacity: 0;
    top: 1em;
    font-size: .875em;
}

#virtual-assistant .va-lc-msg-wrap-user {
    text-align: right;
    transition-delay: 0.2s;
    margin-left: 10%;
}

#virtual-assistant .va-lc-msg-wrap-agent {
	text-align: left;
    transition-delay: 0.4s;
    margin-right: 10%;
}

#virtual-assistant .va-lc-msg-agent, #virtual-assistant .va-lc-msg-user {
    line-height: 140%;
    color: #1f2d4b;
    display: inline-block;
    padding: 15px;
    position: relative;
    border-radius: 5px;
}

#virtual-assistant .va-lc-msg-agent {
    background: #eaeaea;
    margin: 0 0 0 15px;
}

#virtual-assistant .va-lc-msg-agent:before {
    content: '';
    display: block;
    position: absolute;
    left: -10px;
    top: 0;
    bottom: 0;
    width: 0;
    height: 0;
    border-style: solid;
    border-width: 10px 10px 10px 0;
    border-color: transparent #eaeaea transparent;
    margin: auto;
}

#virtual-assistant .va-lc-msg-user {
	text-align: left;
    background: #D8EDFD;
    margin: 0 15px 0 0;
}

#virtual-assistant .va-lc-msg-user:before {
    content: '';
    display: block;
    position: absolute;
    right: -10px;
    top: 0;
    bottom: 0;
    width: 0;
    height: 0;
    border-style: solid;
    border-width: 10px 0 10px 10px;
    border-color: transparent #D8EDFD transparent;
    margin: auto;
}

#virtual-assistant .va-lc-msg-wrap-user p, #virtual-assistant .va-lc-msg-wrap-agent p {
	margin: 0;
}

#virtual-assistant .va-lc-msg-details {
    position: absolute;
    bottom: -3px;
    font-size: .6875em;
	color: #333333 !important;
}

#virtual-assistant .va-lc-msg-wrap-user .va-lc-msg-details {
	right: 20px;
	text-align: right;
}

#virtual-assistant .va-lc-msg-wrap-agent .va-lc-msg-details {
	left: 25px;
}

#virtual-assistant .va-lc-msg-name, #virtual-assistant .va-lc-msg-timestamp {
	display: inline-block;
	margin: 0 5px 0 0;
}

#virtual-assistant .va-lc-chat-status-msg {
	background: #f1f1f1;
    text-align: center;
    font-size: .75em;
    line-height: 2em;
    color: #666666;
    padding: 0 80px 0 80px;
}

#virtual-assistant .va-lc-chat-status-error {
	color: ##DD0B00 !important;
}

#virtual-assistant .va-lc-typing {
    bottom: 70px;
    width: 100%;
    text-align: center;
    font-size: .75em;
    color: #007AB2;
    font-style: italic;
}

#virtual-assistant.va-lc .va-inp {
	bottom: 10px !important;
}

#virtual-assistant.va-lc .va-body {
	bottom: 62px !important;
}

#virtual-assistant .va-lc-chat-status-wrap a {
	color: #007ab2;
}

#virtual-assistant .va-lc-chat-status-wrap a:hover {
	text-decoration: none;
}

#virtual-assistant .va-lc-quit:enabled , .va-inp-btn:enabled {
  opacity: 1;
}

#virtual-assistant .va-lc-quit:disabled,  .va-inp-btn:disabled{
  opacity: 0.4;
}

#virtual-assistant .livechat_button {
	background: #ffffff;
	position: absolute;
	margin: 0 10px 0 10px;
	left: 0;
	right: 0;
	top: calc(100% - 100px);
}

#virtual-assistant .livechat_button .va-cta-link {
	margin: 0px;
	padding: 0px;
}

#virtual-assistant .hide {
	display: none !important;
}
/*
 -------------------------------------------
 END Live Chat
 -------------------------------------------
 */
 .va-show{
	display: block !important;
	
}

.msg-sent-check{
	width:10px !important;
}

.popover{
	position: absolute;
	z-index: 9999;
	background: #d3d3d3;
	border-radius: 8px;
	padding: 5px;
	margin-left: -30px !important;
    margin-top: 1px !important;
}

#virtual-assistant.va-tmpl-popup {
	
}

/*
 -------------------------------------------
 No FAQs
 -------------------------------------------
 */
 
#virtual-assistant.va-nofaqs .va-related {
	display: none;
}

#virtual-assistant.va-nofaqs .va-inp {
	bottom: 10px;
}

#virtual-assistant.va-nofaqs .va-body {
	bottom: 60px;
}
	
/*
 -------------------------------------------
 Popup view
 -------------------------------------------
 */
#virtual-assistant.va-tmpl-popup .va-trigger-pod, #virtual-assistant.va-tmpl-popup .va-close {
	display: none;
}

#virtual-assistant.va-tmpl-popup .va-wrap {
    position: fixed;
    top: 0;
    bottom: 0;
    left: 0;
    right: 0;
    margin: auto;
    width: 100%;
    height: 100%;
	opacity: 1;
	border-radius: 0;
}

#virtual-assistant.va-tmpl-popup.va-fade {
	animation: vafade .5s;
}


#virtual-assistant .va-eocs-option {
	margin: 0 0 15px 0;
}

#virtual-assistant .va-eocs-option:last-child {
	margin: 0;
}

#virtual-assistant .va-eocs-options label {
    display: block;
    margin: 0 0 5px 0;
    color: #545454;
    font-size: 1.125em;
}

#virtual-assistant .va-eocs-options .va-eocs-dropdown {
	width: 100%;
    border: 1px solid #545454;
    overflow-x: hidden;
    position: relative;
    z-index: 1;
    height: 35px;
    line-height: 35px;
    overflow: hidden;
    background: #ffffff;
    border-radius: 5px;
}

#virtual-assistant .va-eocs-options .va-eocs-dropdown:before {
    border-style: solid;
    border-width: 3px 3px 0 0;
    content: '';
    display: block;
    height: 6px;
    right: 15px;
    position: absolute;
    width: 6px;
    top: 0;
    bottom: 3px;
    margin: auto;
    transform: rotate(135deg);
    color: #666666;
}

#virtual-assistant .va-eocs-options select {
    -moz-appearance: none;
    background: none;
    border: 0 none;
    color: #545454;
    font-size: .9375em;
    font-weight: normal;
    margin: 0;
    overflow: hidden;
    padding-left: 10px;
    height: 35px;
    position: relative;
    width: 100%;
    z-index: 1;
    -webkit-appearance: none;
    -moz-appearance: none;
    text-indent: 1px;
    text-overflow: '';
    line-height: 35px;
    padding: 0 30px 0 10px;
}

#virtual-assistant .va-eocs-options textarea {
	width: 100%;
    box-shadow: inset 0px 0px 0px 1px #545454;
    padding: 10px;
    border: none;
    resize: none;
    height: 60px;
    border-radius: 5px;
    color: #545454;
}

#virtual-assistant .va-eocs-title {
	margin: 0 0 20px 0;
    font-size: 1.125em;
    padding: 0 10px 0 0;
    font-weight: 100;
    font-family: "FSMe Bold", HelveticaNeue, Helvetica, Arial, sans-serif;
    color: #384C60;
	line-height: 130%;
}

#virtual-assistant .va-eocs-submit {
    display: block;
    width: 100px;
    height: 40px;
    background: #007ab2;
    color: #ffffff;
    border-radius: 5px;
    text-align: center;
    transition: all 0.5s;
    border: none;
	margin: 10px auto;
}

#virtual-assistant .va-eocs-submit:hover {
	background: #141760;
}

#virtual-assistant #va-eocs-option6 {
	margin-top: 10px;
}

#virtual-assistant .va-feedback-thanks {
	text-align: center;
}



/***************************
	ZTF Mode
****************************/


#virtual-assistant.va-ztf-mode .va-header-wrap,
#virtual-assistant.va-ztf-mode .va-trigger-pod
{
	background: #7E64A5;
	overflow:hidden;
}
#virtual-assistant.va-ztf-mode .va-header-wrap{
	height:63px;	
}


#virtual-assistant .ztf-modal-error{
	display:none;
}

#virtual-assistant .ztf-show-modal-error .ztf-modal-error{
    color:red;
    font-size: 16px;
    position:relative;
    top:-15px;
    display:block;
}

#virtual-assistant.va-ztf-mode.va-active .va-wrap{
	box-shadow: 0 0 6px #7E64A5;
	overflow: hidden;
}

#virtual-assistant.va-ztf-mode .va-header h3{
	display:none;
}
#virtual-assistant.va-ztf-mode .va-header .va-ztf-header-title{
    display:block !important;
}

#virtual-assistant.va-ztf-mode .va-header .va-ztf-header-title{
    display:block !important;
}

#virtual-assistant.va-ztf-mode .va-header .va-ztf-header-title.va-ztf-agent-connected{
	font-size:16px;
	line-height:1.11
}

#virtual-assistant.va-ztf-mode .va-header .va-ztf-header-title.va-ztf-agent-connected .va-ztf-agent-name{
    padding-top:2px;
    font-weight:600;
    font-size:23px
}

#virtual-assistant.va-ztf-mode .va-header .va-close{
	display:none;
}
#virtual-assistant.va-ztf-mode .va-header .va-ztf-close{
	display: block !important;
    position: absolute;
    top: 0;
    right: 20px;
    width: 26px;
    height: 26px;
    bottom: 0;
    margin: auto;
}

#virtual-assistant.va-ztf-mode .va-header .va-ztf-close img{
    display:block;
}

#virtual-assistant.va-ztf-mode .va-header .va-ztf-end-chat{
	display:block !important;
	position:absolute;
	top: 14px;
	right:60px;
	background:#007ab2;
	padding:8px 15px;
	border-radius:20px;
	text-decoration:none;
	color:#fff;
	font-weight:600;
	transition: background 0.5s;
}

#virtual-assistant.va-ztf-mode .va-header .va-ztf-end-chat:hover,
#virtual-assistant.va-ztf-mode .va-header .va-ztf-end-chat:focus{
    background:#141760;
}

#virtual-assistant.va-ztf-mode .va-body-wrap{
	display:none;
}
#virtual-assistant.va-ztf-mode .va-ztf-body-wrap{
	display:block !important;
}

#virtual-assistant.va-ztf-mode .va-ztf-close{
    position: absolute;
    right: 10px;
    top: 15px;
    width: 18px;
    height: 18px;
	text-indent: -9999px;
}

/*
#virtual-assistant.va-ztf-mode .va-ztf-close:before,
#virtual-assistant.va-ztf-mode .va-ztf-close:after {
    position: absolute;
    left: 7px;
    content: ' ';
    height: 18px;
    width: 2px;
    background: #666;
}
#virtual-assistant.va-ztf-mode .va-ztf-close:before {
    transform: rotate(45deg);
}
#virtual-assistant.va-ztf-mode .va-ztf-close:after {
    transform: rotate(-45deg);
}
*/

#virtual-assistant .va-ztf-body {
	background: #ffffff;
	position: absolute;
	top: 63px;
	bottom: 70px; /* 110px + 2px for the separator border*/
	right: 0;
	left: 0;
}

#virtual-assistant .va-ztf-content {
	overflow: auto;
	position: absolute;
	padding: 10px;
	top: 0;
	bottom: 0;
	width: 100%;
}

#virtual-assistant .va-ztf-content .info{
	background:#F1F2F4;
	margin:5px 5px 15px 5px;
	padding:6px 15px;
	text-align:center;
	font-weight:600;
	border-radius:5px;
	color:#545454
}

#virtual-assistant .va-ztf-content .message-container-out {
    margin: 8px 5px;
	border-radius:10px;
}

#virtual-assistant .va-ztf-content .message-container-out.user{
	text-align:right;
}

#virtual-assistant .va-ztf-content .message-container-out .username{
	display:block;
	font-size: 13px;
	margin: 2px 0 3px 0;
	color: #545454;
	text-transform: capitalize;
}


#virtual-assistant .va-ztf-content .message-container{
	background: #F1F2F4;
	display:inline-block;
	padding:12px 20px;
	border-radius:5px;
	min-width:10px;
	color:#545454;
	    font-size: 1.125em;
}

#virtual-assistant .va-ztf-content .message-container-out.system .message-container{
	background:#d7cee3;
}

#virtual-assistant .va-ztf-content .message-container-out.user .message-container{
	background:#007AB2;
	color: #fff;
}

#virtual-assistant .va-ztf-typing-placeholder{
	position:absolute;
	bottom:65px;
	left:50%;
	transform:translate(-50%);
	color:#007AB2;
	font-size:13px
}

#virtual-assistant .va-ztf-inp {
	margin: 0 10px 0 10px;
	position: absolute;
	bottom: 10px;
	left: 0;
	right: 0;
}

#virtual-assistant .va-ztf-inp-in {
	width: 100%;
    position: relative;
    height: 50px;
    background: #ffffff;
    border-radius: 7px;
    box-shadow: inset 0px 0px 0px 4px #c9beda;
}

#virtual-assistant.va-ztf-mode-waiting .va-ztf-inp{
	pointer-events:none
}

#virtual-assistant.va-ztf-mode-waiting .va-ztf-inp-in{
	background:#F1F2F4;
}
#virtual-assistant.va-ztf-mode-waiting .va-ztf-inp-btn{
    background:#c9beda;
}
#virtual-assistant.va-ztf-mode-waiting .va-ztf-inp-btn:hover{
    background:#c9beda;
}

#virtual-assistant .va-ztf-inp-in:focus {
	background: #fafafa;
}

#virtual-assistant .va-ztf-txt-pod {
    margin-right: 90px;
    margin-left: 15px;
}

#virtual-assistant .va-ztf-inp-txt {
    width: 100%;
    border: none;
    line-height: 50px;
    background: none;
    height: 50px;
    outline: none;
    color: #333333;
    box-shadow: none;
}

#virtual-assistant .va-ztf-btn-pod {
    position: absolute;
    right: 0;
    top: 0;
}

#virtual-assistant .va-ztf-inp-btn {
	display: inline-block;
	width: 80px;
	height: 50px;
	background: #7E64A5;
	color: #ffffff;
	border-radius: 0 7px 7px 0;
	text-align: center;
	text-decoration: none;
	line-height: 38px;
	transition: all 0.5s;
	border: none;
}

#virtual-assistant .va-ztf-inp-btn:hover {
	background: #604a82;
}

#virtual-assistant.va-ztf-mode-ended .va-ztf-inp-in {
	display:none;
}

#virtual-assistant.va-ztf-mode-ended .va-ztf-body {
	bottom:0
}

#virtual-assistant .ztf-data-protection{
	padding: 30px 10px 10px 10px;
	font-size:13px;
	color: #777;
	font-size: 16px;
}
#virtual-assistant .ztf-data-protection a{
	color: #006ea1;
	font-weight:600;
	text-decoration:none;
}
#virtual-assistant .ztf-data-protection a:hover{
	color: #141760;
	text-decoration:underline;
}

#virtual-assistant .ztf-data-protection p {
	margin: 0 0 8px 0;
}

/*EOCS*/

#virtual-assistant .va-ztf-survey-dialog p {
	margin: 20px 0 10px 0;
}

#virtual-assistant .va-ztf-survey-stars{
	text-align:center;
}

#virtual-assistant .va-ztf-star {
	background: url('../images/stars_sprite.png') no-repeat -35px 0 !important;
	width: 35px !important;
	height: 33px !important;
	display:inline-block;

}

#virtual-assistant .va-ztf-star:hover, #virtual-assistant .active-star,
#virtual-assistant .va-ztf-star:hover, #virtual-assistant .active-star-selected {
	background: url('../images/stars_sprite.png') no-repeat 0 0 !important;
}

#virtual-assistant .va-ztf-survey-comment {
	border: 1px solid #cccccc;
    width: 100%;
    height: 160px;
    padding: 10px;
}

#virtual-assistant .lc_survey_warning{
	color:red;
	padding:5px;
	font-size:15px;
	font-style:italic;
}

#virtual-assistant .va-ztf-survey-submit,
#virtual-assistant .va-ztf-survey-cancel,
#virtual-assistant .va-ztf-no-agents-available-retry{
	background: #7E64A5
}

#virtual-assistant .va-ztf-survey-submit:hover,
#virtual-assistant .va-ztf-survey-cancel:hover,
#virtual-assistant .va-ztf-no-agents-available-retry:hover{
	background: #604a82
}

#virtual-assistant.direct_ztf_chat_mode .va-body-wrap{
	display:none;
}

/*
-------------------------------------------
End ZTF Mode
-------------------------------------------
*/

#virtual-assistant.va-lc-agents-avail .va-lc-button {
	display: block;
}

#virtual-assistant.va-ztf-mode .va-lc-button {
	display: none !important;
}

#virtual-assistant .va-lc-button {
	display: none;
	position: absolute;
	left: 10px;
	right: 10px;
	bottom: 70px;
}

#virtual-assistant .va-offer-lc {
	background: #7E64A5;
	border-radius: 7px;
	height: 50px;
	color: #ffffff;
	border: none;
	width: 100%;
	font-size: 1.125em;
	font-family: "FSMe Bold", HelveticaNeue, Helvetica, Arial, sans-serif;
	line-height: 1;
	transition: background 0.5s;
}

#virtual-assistant .va-offer-lc:hover,
#virtual-assistant .va-offer-lc:focus{
background: #4F4F7F
}

#virtual-assistant.va-lc-agents-avail .va-inp {
	bottom: 130px;
}

#virtual-assistant.va-lc-agents-avail .va-body {
	bottom: 180px;
}

#virtual-assistant .va-ztf-user_details-dialog-form label{
    font-weight:600;
}